SERVICES
WHO
WE ARE
I'm Markus, a seasoned professional with a passion for revolutionising the landscape of housing and new homes property sales and marketing. Currently serving as a Director at Vibe Living since May 2022, I established this venture to offer top-notch consultancy services to smaller housing associations, local authorities and house builders who may lack in-house expertise.
In this role, I've had the privilege of collaborating with some of the UK's leading property portals, house builders, local authorities and housing associations, steering diverse projects. These initiatives span from consumer and business-to-business commercial sales strategy and marketing to customer retention, client care, and honing sales skills. Notable projects include redefining the sales and marketing strategy for Sixty Bricks, contributing to What House? national home show campaign and crafting a sales strategy for Sharetobuy.com.
Sales & Marketing Director Experience at Catalyst Housing Group
Before venturing into consultancy, I served as the Sales & Marketing Director at Catalyst Housing Group from 2018 to 2022. Catalyst, a leading G15 housing association covering London and the South East, embarked on an ambitious development and sales program. My role involved managing the private sale and affordable housing sales funtion with multi-million pound revenue and marketing budgets, spanning across two operational regions.
One of my key achievements was spearheading the procurement and implementation of Microsoft Dynamics 365 CRM, a project valued at nearly £1m. I also played a pivotal role in enhancing the digital customer journey, implementing a new sales website, and customer portal. During my tenure, I successfully redefined the marketing strategy, restructured the team, and established clear priorities, resulting in an 81% increase in sales during the first year.
I take pride in achieving multiple industry awards, including "Housing Association of the Year - WhatHouse 2020" and "Best Marketing Initiative - Housebuilder Awards 2021," among others. My commitment to excellence was further demonstrated through achieving 3-star status in the "Best Companies" survey for my department in 2021.
I'm passionate about supporting the acquisition of new schemes, be it private sale, mixed tenure, or joint ventures. My commitment to championing excellent customer service is evident in the coaching I provide to my team, resulting in a 31% increase in customer satisfaction rates, improved to an impressive 93% recommendation rate.
MARKUS KENDALL-YOUNG
OUR
WORK
With our clients at the heart of everything we do, we work in partnership with you to ensure total flexibility and a bespoke service designed around your needs.
Our first priority is to really understand your business and objectives. Then we'll work with you to deliver creative, innovative and cost-effective solutions. Contact us to see how we could help you.
VIBE Living exists to solve the critical issues facing our clients, both large and small. Our unique approach is not only what differentiates us, but also what makes us successful. We provide a broad range of services and solutions to help organisations facilitate change, achieve their vision and optimise performance and productivity.
No one knows New Homes like we do
OUR
CLIENTS
Our clients include housing associations, local authorities and private developers, ranging from national organisations with large housing portfolios, to first time developers seeking advice. We also work with leading property portals, Whathouse.com and Share to Buy.
VIBE Living is proud to serve the London, South East, Midlands and North of England areas, and beyond. We have the scope necessary to provide the solutions you need, and the support to make your goals a reality. We look beyond the obvious to find innovative ways of solving existing and future challenges. Read our client reviews below or reach out if you’d like to join our list of satisfied clients.
What our clients say
David Galman
Sales Director, Galliard Homes
Markus has a creative and pragmatic approach to sales and marketing, and an enormous amount of knowledge and experience in the sector.
I most recently worked alongside him when our respective organisations were joint venture partners on a major development in South London. It was a major scheme not without its challenges, and close partnership working with Markus and his team was undoubtedly key to the success of the scheme.
Eleanor Bowden
former Operations Director, Sixty Bricks
Markus gave our business strategic advice on how to speed up sales of some hard-to-sell homes at a time when the housing market had slowed down.
His pragmatic advice was easy to implement, and Markus got it all done, seamlessly fitting into the business as an extension to our team. I would highly recommend working with Markus to help your sales programme. .
Charlotte Bentall
Business Development and Operation Director, New Homes Law
I’ve been lucky enough to work with Markus for over six years, as the legal representative to a great many of his buyers.
Markus is the kind of person who consistently finds solutions to problems that others could not, and that’s undoubtably down to his vast experience in the property market.
He is extremely trustworthy and reliable, and, dare I say it, a formidable force in the sector! Processes he has put in place throughout his career undoubtedly make the roles of legal representatives far easier, which is great for us as partners, and even better for his customers. I have complete and utter trust in him to do his job seamlessly.
OUR
TEAM
At VIBE Living, we have an exceptional team of consultants with expertise in various areas. We’re committed to solving complex business challenges using the latest technology and data resources, combined with our creative and collaborative strategic approach. Learn more about some of our talented professionals below.
Our areas of expertise include private developers, housing associations and retirement living.
FUN
FACTS
32
HAPPY CLIENTS
226
MARKETING CAMPAIGNS
16
AWARDS WON!
7853
HAPPY HOME BUYERS
GET IN
TOUCH
We can't wait to hear from you
86-90 Paul Street
London
EC2A 4NE
Tel: 020 3369 1233